Commercial kitchens · Commercial refrigeration · Air conditioning649 518 870
COOL & HEAT

Technical service and maintenance

Advice · Installation · Technical serviceBrowse catalog · 20 images

Repair and inspection of hospitality, washing, commercial refrigeration and air conditioning machinery. Check availability with Cool & Heat at Penedes.

TECHNICAL SERVICE AND MAINTENANCE

When a team needs attention, start by telling us.

An incident can affect the organization of your business's work. At Cool & Heat we receive inquiries for the repair and maintenance of hospitality machinery, washing equipment, commercial refrigeration and air conditioning. We collect data from the equipment and what happens to assess assistance and specify the next step, with the work conditions clear from the beginning.

Incident assessmentEquipment inspectionLow budget intervention
SOLUTIONS FOR YOUR BUSINESS

Assistance areas that we can value

Not all machines or breakdowns require the same type of intervention. Identifying the equipment and explaining the symptoms allows you to verify how to respond to the request and what additional information is needed.

01

Hospitality machinery

Consultations about kitchens, ovens, griddles and other work equipment. Indicates the model, use and observed behavior to prepare an assessment of the intervention.

02

Washing equipment

inspection of incidents in dishwashers, hoods and professional glasswashers. It is useful to explain at what point in the cycle the fault appears and if there is a visible warning.

03

Commercial refrigeration

Assistance for refrigerated chambers and furniture according to the characteristics of the installation. Share identification data and any performance changes you have detected.

04

Air conditioning

Air conditioning repair or inspection consultations. The make, model, and description of the problem help verify the possibility of attention.

PERSONALIZED ADVICE

Information that helps prepare assistance

Start by indicating your location and the type of business. Then, identify the machine and describe what is happening in your own words: when it started, if the failure is continuous, and what messages appear. It is not necessary to attribute a cause to the failure. General photographs and identification of the equipment can facilitate the initial assessment.

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A CLEAR PROCESS

How we work with you

01

We receive the incident

We collect equipment, location and symptom data.

02

We value assistance

We check how to respond to the request and what additional information we need.

03

We complete the work

The diagnosis, spare parts and actions are defined according to the case.

04

We coordinate with you

We confirm availability, conditions and the next steps of the intervention.

EQUIPMENT THAT NEEDS ATTENTION

Maintenance according to the equipment and its use

You can also consult for inspection and maintenance tasks. To raise them, it is advisable to know the machinery, its condition, its documentation and the intensity of use. The scope does not have to be identical in all businesses: the tasks, frequency and conditions are specified in the corresponding proposal, without presenting a visual inspection as a guarantee that breakdowns will never appear.

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WE RESOLVE YOUR DOUBTS

Frequently asked questions

Do you offer permanent care or immediate arrival?

Availability is confirmed upon receipt of the inquiry. 24-hour care or an arrival time without agreeing to the intervention is not guaranteed.

Do you repair any brand and any breakdown?

The possibility of assistance depends on the equipment, the type of work and the necessary spare parts. It makes it easier to identify the machine so we can value it.

Can you give a fixed price with just a description?

The description helps prepare assistance, but it may be necessary to check the equipment. Work and spare parts are carried out when the necessary information is available.

Can I request a inspection of several machines?

Yes. Prepare a list of the equipment and its needs. We can study a joint proposal and specify the scope for each machine.

Do the photographs show real interventions by Cool & Heat?

They are not presented as a report of work carried out. They are illustrative images to explain the service areas, without identifying clients or actual repairs.

LET'S TALK ABOUT YOUR PROJECT

Tell us which equipment needs attention.

Indicate your location and what you need to install, renew or review. We will guide you on the next step.

YOUR PROJECT, OUR EXPERIENCE

Let's talk about your next project.

Tell us what you need and we will advise you without obligation.

649 518 870

La Bisbal del Penedès · Tarragona

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Illustrative image · Cool & Heat